Turn Up Music ยท How to

The Turn Up Music Guide

Everything you can do in Turn Up Music, step by step: radio and podcasts, 19 3D worlds you can visit on a phone, a computer or a VR headset, live parties, events, Turn Up Social, memberships, and staying safe.

1Quick start: your first 10 minutes

  1. Open Turn Up Music on your phone, tablet, computer or Meta Quest browser.
  2. Enter your date of birth and agree to the Community Guidelines. Adults (18+) get everything; under 18 gets music mode.
  3. Pick a station from the list and tap โ–ถ. Tap โ˜† to save it to your favorites.
  4. Make your look: tap ๐Ÿง‘ My avatar, choose one of 50 characters, an outfit, a hat and glasses, and your name.
  5. Tap โ€œVR Loungeโ€ at the top to step into the 3D world. On a phone, drag to look and tap the floor to walk.
  6. Save your progress with the ๐Ÿ‘ค button at the top: create an account with your email address, a passcode and your date of birth (accounts are for adults 18+), and your profile, favorites and settings save by themselves and come back on any device. Write your passcode down, because it cannot be reset.
  7. Change worlds with the world buttons. Try the Reggae Dance Hall, Downtown Tokyo or the Space Station.
  8. Join the party with ๐Ÿ‘ฅ Join the party to meet the other people in that world. Wave, dance, cheer and chat.
  9. Turn on your mic ๐ŸŽค to talk. People near you hear you louder.
  10. Open Turn Up Social (speech-bubble button) to set up your page, follow people and post.
  11. Got a headset? Tap Enter VR, put it on, and use the menu on your left wrist.

2Getting started

  1. Age check. The first time you open the app it asks for your date of birth. Only โ€œ18 or older: yes or noโ€ is saved, never your birthday.
  2. Community Guidelines. Read and agree to them (be kind, no hate or harassment, no sexual content, nothing involving minors, no scams).
  3. Name and avatar. If you skip this, you get a guest name and a random character. You can change them any time under ๐Ÿง‘ My avatar.
  4. Install it (optional). On a phone, use your browser's โ€œAdd to Home Screenโ€. There's also an Android app.

Under 18? You'll be in music mode: every station, podcast and world is still yours to enjoy, but parties, voice chat, the social feed, events and memberships are switched off. See Safety.

3Radio, podcasts & your music

Listen to the radio

  1. Scroll the station list or pick a genre (hip-hop, R&B, reggae, pop, metal, yacht rock and more).
  2. Tap a station to play it. โฎ โญ skip between stations, and the slider sets the volume.
  3. Tap โ˜† Save to keep a station in Favorites. Add your own with a stream link in My stations.

Podcasts

  1. Open the ๐ŸŽ™ Podcasts tab and search for a show, or pick a suggested one.
  2. Tap Follow to keep it, then tap an episode to play. It remembers where you stopped.

Your own music and videos

  1. Open ๐ŸŽต My media and add songs or videos from your device (they stay on that device).
  2. Play a song yourself, put a video on the big screen in the lounge, or load it into the DJ booth.

4Your avatar & look

  1. Tap ๐Ÿง‘ My avatar (in the lounge) to open your profile and look.
  2. Choose a character (50 to pick from), then your height and glow color.
  3. Add a hat, eyewear, a chain or pearls and headphones.
  4. Dress up with outfits: solid, stripes and ombrรฉ are free. Plus members get every style (kente, galaxy, sequins, camo, leopard and more) and can print their own fabric.
  5. Add a short bio, your favorite genre and your Instagram, Spotify or YouTube links. Tap Save.

Bring your own 3D avatar

  1. In ๐Ÿง‘ My avatar, tap Upload .glb / .vrm and pick a 3D avatar file, or paste a direct link to a .glb and tap Import. Ready Player Me shut down on Jan 31, 2026, so its links no longer work, but avatar files you saved still do. Avaturn, VRoid, Mixamo and Blender files work too.
  2. Your avatar is resized to fit and learns the lounge's dance, walk, talk and sit moves. If it has no skeleton, it sways gently instead. Pick Motion style to choose which set of moves it uses.
  3. No file? Tap ๐Ÿงฌ 3D Studio: choose a photo of your face and it is wrapped onto a 3D head. Then pick build, hair, clothes and colors, and tap Use as my avatar. Your photo stays on your device.
  4. Guests in your party see your 3D avatar if they are adults and have See guests' custom avatars switched on.

Mixed reality and My Empire

  1. ๐Ÿ•ถ Mixed reality: on a Quest (or an AR phone) tap it, point at the floor and pull the trigger to place the stage in your real room. Press the โ˜ฐ on your left wrist, then ๐Ÿ•ถ Room to resize, turn or move it, hang the video screen on a real wall (๐Ÿ“บ Pin to wall) and dim your room.
  2. ๐Ÿ‘‘ My Empire: tap ๐Ÿ‘‘ My empire on the party bar, in the VR menu (Party tab), or the ๐Ÿ‘‘ Empire button at the top of any Mogul screen. On a keyboard press E.

Scavenger hunt

  1. Tap ๐Ÿ”Ž Scavenger hunt on the party bar (in VR: menu > Party > ๐Ÿ”Ž Start the hunt), then Start hunting.
  2. Five Golden Records are hidden in every world. Look around and tap one, or walk up to it. The ping gets faster and higher as you get warmer.
  3. Stuck? The hunt window lists a clue for each record you haven't found in the world you're in.
  4. Each record pays $50 of Nightclub Mogul cash. Finish a world for $250, and find every world to become a ๐Ÿ‘‘ Master Hunter.

Wellness & play: meditation, exercise, dance class, escape room

  1. Open ๐Ÿพ Nightclub Mogul. Under Wellness & play, pick ๐Ÿง˜ Meditation, ๐Ÿ‹ Exercise, ๐Ÿ’ƒ Dance Class or ๐Ÿ” Escape Room, then โ–ถ Start. You're taken to the matching room.
  2. No training and no strikes. Each one raises a need: Calm, Fitness, Fun or Brain, and pays a little cash.
  3. Escape Room: the clues are in the room (the painting, the four blinking lamps, the blackboard) and change every game.

๐Ÿก My Home: build, grow and look after your needs

  1. Tap ๐Ÿก My Home on the party bar, or pick it in the world list. You get a house, a garden and $400 to decorate on your first visit.
  2. Tap ๐Ÿ”จ Build, pick a category and an item, then tap the ground to place it (โ†ป Turn rotates). Furniture goes anywhere; plants, trees and garden things go outside. ๐Ÿ—‘ Remove gives 60% back. In VR: menu > ๐Ÿก Home, pick an item, then point at the ground and pull the trigger.
  3. Plants grow while they have water, even when you're away. Tap a plant (or ๐Ÿ’ง Water all) to water it. A blue drop means it's thirsty. Tomatoes and apple trees can be harvested for cash.
  4. Wildlife moves in as your garden gets richer: bees, butterflies, songbirds, ladybugs, fish, frogs, squirrels, rabbits, hedgehogs, fireflies and even a fox. Tap the ๐ŸŒฟ score to see what each one needs. Bees make honey you can sell from the beehive.
  5. Your needs (Calm, Fitness, Fun, Brain, Social) slowly drop over time. Use your furniture (nap on the bed, read at the bookshelf, play the piano, run on the treadmill), do the wellness activities, pet your pet, and hang out with people in a party to fill them.
  6. The sky follows your real clock: sunrise, day, sunset and a starry night with fireflies.

๐Ÿ•บ Dance-off, ๐ŸŽต Music Trivia and fresh questions

  1. ๐Ÿ•บ Dance-off: tap it on the party bar (or in Nightclub Mogul under Wellness & play). You and a rival appear on the floor in front of you. Move cards slide toward the ring on the beat: hit โ—€ point left, โ–ฒ hands up, โ–ถ point right, โ–ผ drop it or ๐Ÿ‘ clap (arrow keys and Space on a keyboard) as each card reaches the ring. Perfect, Good or Miss; keep a combo going. Beat your rival's score to win. In VR, do the moves with your arms.
  2. ๐ŸŽต Music Trivia: eight questions on hip-hop, R&B and soul, jazz, reggae, Afrobeats, Latin music and dance history.
  3. The trivia, the escape room and the wellness quizzes draw from large question banks and don't repeat a question until you've seen them all. The escape room's safe puzzle is generated fresh every time.

๐Ÿชž Mirrors and pets

  1. Walk up to a mirror in the Dance Class Studio, the Exercise Room or your home to see yourself: your avatar, outfit and accessories, moving as you move. Buy more mirrors for your home under ๐Ÿ”จ Build > Furniture.
  2. Pets have fur, feathers or scales, blink, breathe, wag and look at you. The fox is a fully animated model.

The controls dashboard

Tap โ–ฒ Controls to open everything as labeled tiles: Party & people, You & help, Music & screens, Games & fun, plus the camera and VR row. โ–ผ Hide controls tucks it away.

๐ŸŽฏ Trivia Live

  1. Tap ๐ŸŽฏ Trivia Live (Controls > Games & fun). Pick a pack (Music Mix, Dance History, Riddles, Fitness or Everything) and tap Play solo, or Host for party to play against everyone in your party on their own devices.
  2. Tap the colored tile (โ–ฒ โ—† โ— โ– ) with the right answer. Faster correct answers score more (up to 1,000), and answer streaks add a bonus. A scoreboard shows between questions and a podium at the end.
  3. Make your own quiz: tap Create a quiz, give it a title, type questions with two to four answers, tick the right one and choose a time limit. Save it, then play it or host it. Friends who play your quiz can tap Save this quiz at the end to keep a copy.

๐ŸŽค Karaoke upgrades

  1. Eleven public-domain songs, including new ones: Mary Had a Little Lamb, Joyful Joyful (Ode to Joy), Are You Sleeping, London Bridge, Old MacDonald, This Old Man and When the Saints Go Marching In.
  2. Pick a Band: Pop, Gospel organ, Hip-hop beat or Acoustic. It plays chords and a bass line that follow the melody.
  3. Pitch scoring: turn on your mic and follow the note bars at the bottom of the big screen; your voice shows as blue dots. Your score is mostly about singing in tune.
  4. Duets: in a party, choose Duet with and a friend. Gold lines are yours, pink lines are theirs, and green lines are for both of you.
  5. The crowd's cheers (including ๐Ÿ’ก lighters and ๐ŸŒน roses) fill the hype meter, which adds bonus points.
Want the same look on your tablet and your Quest? Link your devices: see Turn Up Social โ†’ Use on another device.

5The VR Lounge & controls

  1. Tap VR Lounge at the top of the app. The music keeps playing and shows on the big screen.
  2. Pick a world (see the 25 worlds). The first visit to a world takes a few seconds to load.
  3. Walk around, sit with the people there, pick things up and pop the glowing orbs.
  4. On a headset, tap Enter VR. For AR on a phone, tap AR to put a mini stage on your table.
WhatPhone / tabletComputerVR headset (Quest)
Look aroundDrag with one fingerDrag with the mouseTurn your head, or flick the right stick
WalkTap the floorWASD / arrows, or click the floorLeft stick, or point at the floor and pull the trigger
Use, choose, pop orbsTapClickPoint and pull the trigger
Pick things upTap the objectClick the objectReach out and squeeze the grip (throw by letting go)
Say hi to someoneTap themClick themTouch them with your hand. They turn and react
Walk someone somewhereโ€“โ€“Hold the grip on a person, move, let go
TurnDrag sidewaysโ† โ†’, or dragFlick the right stick (30ยฐ steps, so you don't get dizzy)
Zoom in / outPinch with two fingers, or ๏ผ‹ / ๏ผ on the rightMouse wheel or trackpad pinch, or + โˆ’ (0 resets)Use "watch up close" (next row)
Watch a screen up closeTap ๐Ÿ“บ on the right, or ๐Ÿ” under a screenF, ๐Ÿ“บ, or ๐Ÿ” under a screen. Esc goes backPoint at a screen and click a thumbstick down (or trigger on ๐Ÿ”). A big copy floats in front of you
MenuButtons on screenButtons on screenB / Y, or the โ˜ฐ button on your left wrist
This help, in the app๐Ÿงญ on the rightH or ๐ŸงญMenu โ†’ Party โ†’ ๐Ÿงญ Controls

Graphics quality: ๐Ÿ”‹ Battery saver, โš–๏ธ Standard, ๐Ÿ’Ž Ultra

Tap the โœจ button (๐Ÿ’Ž when Ultra is on) in the controls on the right side of the lounge to pick a level:

  • ๐Ÿ’Ž Ultra:
    • extra resolution and smooth, non-jagged edges
    • live shadows from everyone around you
    • razor-sharp textures on floors and walls
    • cinematic color, glow and a soft vignette
    Ultra turns on by itself on strong computers. If your device starts to struggle, it steps back to Standard once and tells you.
  • โš–๏ธ Standard: the usual look, and the default on phones and tablets.
  • ๐Ÿ”‹ Battery saver: lower resolution and no glow, for the smoothest play on older phones.

In a VR headset the picture stays tuned for smooth, comfortable motion. On a PC headset, Ultra also renders the VR view a little sharper.

Seeing screens and videos clearly

  1. Zoom to read signs, see faces or check out details. Looking around slows down while you're zoomed in, so it's easier to aim.
  2. Watch up close glides you right in front of a screen so the video or page fills your view, with the menus tucked away. Tap โœ• Back to the room (or press Esc) to go back where you were.
  3. On a web page or YouTube screen, tapping the screen takes you up close so you can use the page (its play buttons, links and so on) directly.
  4. People and avatars standing in front of a screen now show in front of it, so videos no longer cover their heads.

The first time you open the lounge on a phone, a computer or a headset, a short "How to move around" sheet pops up for that device. You can open it again any time with ๐Ÿงญ.

On phones and tablets, tap Hide controls to minimize the dashboard and see more of the world.

6The 25 worlds

Every world has its own crowd, music spots, a DJ booth and a roped-off VIP section.

Rooftop LoungeCity lights and lounge chairs
NightclubDance floor, lasers and a DJ stage
Beach PartyPalms, a bonfire and the waves
NYC Market Street CafรฉA busy street cafรฉ
Madrid Courtyard FiestaFountain, tapas and dancing
Hip-Hop ConcertArena stage, pyro and a crowd
Texas Rodeo NightSaloon, bleachers and line dancing
Quiet Coffee ShopRain on the windows, lattes
Turn Up Music Live (TV)A dance-show set
Jazz CafรฉLive trio and grand piano
Aquarium NightA giant ocean window and a reef
Bollywood PartyTroupe, belly dancers, street performers
Rock & Roll Dive BarStage, amps and gig posters
Aspen Ski ResortAprรจs-ski with fire pits and snow
Yacht PartyAll-white party at sea at sunset
Harambee JamboreeDrummers, dancers and a market
Reggae Dance HallA Kingston yard with a sound system
Downtown Tokyo CyberpunkNeon, rain and holographic koi
International Space StationZero-g dancing above the Earth
Luxury Penthouse LoftTwo storeys, a pool terrace and the city far below. Almost everything can be moved
Meditation RoomA breathing orb, a koi pond, lanterns and a singing bowl
Exercise RoomTreadmills, weights, mats and a punching bag you can hit
Dance Class StudioMirrors, a ballet barre, a disco ball and an instructor
Escape RoomA locked study full of clues. Can you get out?
๐Ÿก My HomeYour own house and garden to build, grow and fill with wildlife

7Parties, voice & touch

  1. In the lounge, tap ๐Ÿ‘ฅ Join the party. The first time, you'll see a short safety note.
  2. Everyone else in the same world appears as their avatar with a name tag. Use Join with code for a private party with friends.
  3. Use ๐Ÿ’ƒ Dance, ๐Ÿ™Œ Cheer, ๐Ÿ‘‹ Wave and the ๐Ÿ”ฅ โค๏ธ ๐Ÿ˜‚ ๐ŸŽ‰ reactions, and type in the chat.
  4. Tap ๐ŸŽค to talk. Voices come from where people are standing, and a ๐Ÿ”Š shows who's talking.
  5. Tap a guest's name or avatar (or touch them in VR) to see their card: View page, Follow, Mute, Hide/Block or ๐Ÿšฉ Report.
  6. Leave any time with Leave the party.

8Live events, flyers & invitations

Go to an event

  1. Tap the calendar button (๐Ÿ“… Live events) to see what's on, including the weekly featured shows.
  2. Tap I'm going or Add to calendar. When it starts, a red LIVE NOW banner appears in the lounge; tap it to join.

Host an event (VIP and up)

  1. Open Live events โ†’ Host an event. Enter a name, date, time, length, world, music and a description.
  2. Tap Publish event. When it starts, you're the DJ: everyone who joins hears your station.

Make a flyer or invitation

  1. After publishing (or with ๐ŸŽจ Make a flyer in the form, or ๐ŸŽจ Flyer & invites on your event), the flyer maker opens.
  2. Choose Flyer or Invitation and a look: Neon Nights, Gold Gala, Retro Sunset or Bold Poster. Choose a size: Post, Story or Square.
  3. Edit the headline and details, add a photo, and change the color. For an invitation, add the person's name and a note.
  4. Tap Shareโ€ฆ (phone), Download, Email, or the X, Facebook, WhatsApp or Text buttons. The QR code opens your event.

9Turn Up Social

  1. Tap the speech-bubble button. The ๐Ÿ  Feed shows posts from everyone, or from friends and people you follow.
  2. Post text, a photo, a link, or ๐ŸŽต the song that's on. Like โค๏ธ, reply ๐Ÿ’ฌ and share โ†—. Use ๐Ÿšฉ to report a post.
  3. Open ๐Ÿ‘ค My page and tap Edit my page to add a mood, your city, what you're into, a cover color and your Top friends.
  4. Tap anyone's name to see their page: their wall, photos, friends and followers. Follow them, or post on their wall.
  5. When you follow each other, you're friends. See them all in ๐Ÿ‘ฅ Friends, and search everyone in ๐Ÿ”Ž Find people.
  6. ๐Ÿ”” Alerts tells you about new followers, likes, replies and wall posts.

Use on another device (same account on your tablet, phone and Quest)

  1. On the device you already use: My page โ†’ ๐Ÿ“ฑ Use on another device โ†’ Make a code for my other device.
  2. On the new device: My page โ†’ Use on another device, type the 8-character code (like K7Q2-M9XD) and tap I have a code.
  3. That's it: same name, avatar, outfit, friends and membership on both. The code works for 10 minutes. Never give it to anyone else.

10DJ booth, screens & camera

  1. ๐ŸŽง DJ booth (VIP): load stations or your own songs onto two decks, use the crossfader and effects (echo, horn, siren, talk-over), then Go live to the party.
  2. ๐Ÿ“บ Screens: play YouTube videos or your own videos on the big screens for everyone (VIP), or watch on your own.
  3. ๐Ÿ“ท Camera: take photos and videos in any world, save them, or share one straight to your wall.

11Nightclub Mogul: work the club, build an empire

Tap ๐Ÿพ Mogul on the party bar (or Party โ†’ ๐Ÿพ Nightclub Mogul in VR). Pick a job, take its free training first, then work real shifts for cash. Spend the cash on clubs of your own. It's 18+ only, like the rest of the social side of the app.

  1. Pick a job. Every job has a ๐ŸŽ“ Training shift that walks you through it one step at a time, and pays $50 the first time you finish it.
  2. Work a shift. You get paid for good work. Mistakes are strikes (โŒ), and three strikes ends the shift early.
  3. Level up. Every shift earns experience, so later shifts are busier and pay more.
  4. Become the owner. Under ๐Ÿ‘‘ Club Owner, buy venues from a basement bar up to a club in orbit. Then add upgrades, hire staff, and press ๐ŸŒ™ Next night to see what each club earns.
JobWhat you doIn VR
๐Ÿธ BartenderRead the recipe card, then pick the glass, ice, pours, shake or stir, and garnish. Check IDs, refuse anyone under 21, and cut off drunk guests. Fast, perfect drinks build a ๐Ÿ”ฅ streak that multiplies your tips. Tap ๐Ÿคน Flair flip once per guest and catch the bottle for extra tips. Drop it and it smashes, and the bottle comes out of your tips.Grab real bottles and tip them over the glass to pour. Drop the garnish in by hand. Toss a bottle up and catch it for flair tips, but if one hits the floor, it breaks.
๐Ÿšช BouncerCheck IDs (age, expiry, whether the photo matches the face), the dress code, bags, the VIP list and capacity. Break up fights by talking them down first.Hold the grip on a troublemaker and walk them to the green door marker.
๐ŸŽง DJLoad what the crowd asks for, match the BPM, drop on the 1, fix the phase, then crossfade before Deck A runs out. Each deck has a scrolling, color-coded waveform (red kicks, orange bass, green claps, blue hats), LOW/MID/HI kill switches, and an LPF/HPF filter you can sweep. A clean bass swap and filter sweeps score extra, and muddy double bass costs points. ๐Ÿ”— Sync does the matching for you, but mixing by ear pays more. Hold ๐Ÿคš Scratch to cut on the beat and hype the crowd.Point and pull the trigger on the decks panel.
๐Ÿงบ Barback / BusserBus glasses, refill ice, change kegs and mop spills before somebody slips.Walk the club and pick everything up by hand.
๐Ÿพ Bottle serviceRecommend the right bottle, carry it without spilling, present it, pour it and get the tab right.Really carry the bottle upright through the crowd.
๐Ÿ“ฃ Promoter, ๐ŸŒŸ Celebrity, ๐ŸŽ‚ BirthdayPick themes and guest lists, hit the red carpet poses and make the right calls on your big night.Turn and look at each camera flash.
๐ŸฅŠ Brawl modeTap ๐ŸฅŠ Brawl mode on the party bar (VR: Menu โ†’ Party โ†’ ๐ŸฅŠ Brawl mode) to start a fight right where you stand, in any world: the Tiki bar, Tokyo, the space station, anywhere. A table of mugs, bottles, stools and a Liquid Courage shot appears beside you, and the troublemakers come at you from straight ahead.Same moves as Bar Brawl below.
๐ŸฅŠ Bar BrawlBlock the red-ring swings (watch the wind-up: jab, cross, hook or kick), dodge, and hit back when they flash blue. On a phone or tablet your fighter is on screen and the thumb buttons give you ๐Ÿ‘Š Combo (jab, cross, hook, uppercut), ๐Ÿฆต Kick and ๐Ÿ’ฅ Slam, which lifts him overhead and drives him into the floor. Throw mugs, bottles and bar stools, and drink the glowing ๐Ÿฅƒ Liquid Courage for double-power punches (the room spins for a bit). In later rounds their buddies jump in.Hands up to block, lean to dodge, throw real punches, and really throw the stuff on the table. To drink the shot, bring it to your mouth. In the headset the view never spins: you feel it in the controllers instead.

Brawl keys on a keyboard: Space blocks, A and D dodge, J punches, K kicks, L slams, T throws and Q drinks.

๐Ÿ† Daily rankings: after every real shift, your earnings go on today's leaderboard for that job. It resets every day, so anyone can take the top spot tomorrow.

12Memberships

Open โ˜… VIP to see the plans. Each plan includes everything in the plans before it.

Free

Free
  • All radio and podcasts
  • All 25 worlds, phone, computer and VR
  • Parties, voice chat, emotes
  • Turn Up Social
  • Basic outfits

โญ Plus

$4.99/mo
  • Every outfit style and your own fabric
  • VIP sections in every world
  • Premium page covers
  • PLUS badge

โ˜… VIP

$9.99/mo
  • DJ booth for the whole party
  • Host events
  • Flyers & invitations
  • Watch together on the big screen
  • Gold VIP badge

๐Ÿ’Ž Pro

$24.99/mo
  • Featured badge on your events
  • Moderate your own event parties
  • Top of Find people
  • PRO badge
  1. Tap Choose โ€ฆ on a plan and pay on the secure checkout page. Your member ID is attached automatically.
  2. Your plan turns on once the payment is confirmed (usually within a day). Tap I've paid, check my membership.

Prices shown are the defaults and can change. Memberships are for adults 18+. Use the same account on all your devices (see Use on another device) so your plan follows you.

13Safety & community

Turn Up Music is for adults 18 and older. It has live voice chat, public posts and parties with people you don't know.

How age protection works

  1. Everyone enters a date of birth the first time they open the app. Only โ€œ18+: yes or noโ€ is kept, never the birthday.
  2. Under 18 gets music mode: radio, podcasts, their own music and the worlds on their own. Parties, voice chat, chat, Turn Up Social, events, flyers and memberships are off.
  3. The answer is locked on that device, so it can't simply be retried.
  4. Adults only ever see and hear other adults in parties. If you think someone is under 18, report them with โ€œThis person may be under 18โ€.

Your safety tools

  1. Mute: tap a guest โ†’ Mute (or Mute for me in VR).
  2. Block: on their card or page, choose Hide/Block. You won't see, hear or get posts from them. Unblock any time in the ๐Ÿ›ก Safety center.
  3. Report: ๐Ÿšฉ on a post, on a guest's card or on their page. Pick a reason and send. The person isn't told who reported them.
  4. ๐Ÿ›ก Safety center (shield button): only hear voice from friends, blur photos from strangers, show only friends' wall posts, and manage your blocked list.
  5. Leave: you can leave a party, switch worlds or turn off your mic at any time.

Community Guidelines

  • Be kind. No harassment, hate speech, threats or bullying.
  • No sexual content, and nothing involving anyone under 18, ever.
  • No spam, scams, or pretending to be someone else.
  • Don't share your address, passwords, sign-in codes or money details. Turn Up Music staff will never ask for them.
  • Moderators can mute, remove and block people from parties, and hide posts.
If anyone is in danger, call 911 (or your local emergency number). To report a child being exploited, use the NCMEC CyberTipline at report.cybertip.org.

14Troubleshooting & FAQ

How does karaoke work?

Tap ๐ŸŽค in the lounge controls (phones: the ๐ŸŽค button on the bottom bar; VR: Party, then ๐ŸŽค Karaoke). Pick a song and sing along with the lyrics on the big screen. Join the party so friends can hear you, see the same lyrics and cheer with ๐Ÿ‘๐Ÿ”ฅ๐ŸŽ‰. You can add your own music file and lyrics under Use my own song (only music you have the right to use). Your score comes from how much you sing plus the cheers.

How do I change the pictures on the big screen?

While music plays the screen shows beat-reactive visuals. Tap ๐ŸŽ› in the lounge controls to pick Orbs, Meter, Silhouettes, Tunnel, Lasers, Waves, Starfield or Kaleidoscope, or leave it on ๐ŸŽฒ Surprise me. In VR open the menu, go to Party, and tap the ๐ŸŽ› button.

How do I switch worlds on a phone, tablet or in VR?

Tap ๐ŸŒ (or the ๐ŸŒ World button at the bottom) for a big list of worlds. In VR, the menu's Worlds tab lists them all, and Party โ†’ ๐ŸŒ Next world hops to the next one.

I don't hear any music

Browsers need one tap before they can play sound. Tap anywhere, or the Tap to turn on sound button. Check your volume and that your phone isn't on silent.

The Quest browser closed or VR got jumpy

Close other browser tabs, then open Turn Up Music again. The app keeps only two worlds in memory on a headset and dims extra lights in VR, but heavy multitasking can still run out of memory. A world you haven't visited recently takes a few seconds to rebuild.

My friend looks different on my tablet than in VR

Make sure both devices are online so they download the same characters. To be the same person everywhere, link your devices with Use on another device.

I can't hear someone's voice

They may be far away (voices get quieter with distance), muted, or blocked. If you turned on โ€œOnly hear voice chat from friendsโ€ in the Safety center, you'll only hear friends and people you follow.

I can't join the party or open the feed

These are for adults 18+. Some school and work networks also block live connections. Try another Wi-Fi network or your phone's data.

I paid but my plan isn't on

It can take up to a day to confirm. Tap I've paid, check my membership. If it's still off, contact the host with your member ID (in the โ˜… VIP screen).

Is my birthday saved?

No. Only whether you're 18 or older is saved, on your device.

15For the owner & moderators

  1. Sign in as the owner: โ˜… VIP โ†’ Owner sign-in โ†’ paste your private owner code. Never share it or put it in a file.
  2. Set prices and payment links for Plus, VIP and Pro under Owner tools (Stripe payment links work best; the buyer's member ID is added to the link).
  3. Give a membership: paste the buyer's member ID, pick Plus, VIP, Pro or VIP + Moderator and a length, then tap Give membership.
  4. Moderators see a Reports list in the ๐Ÿ›ก Safety center, can hide posts, and can mute or remove guests from any party. Pro members can moderate their own event parties.
  5. Underage reports: remove the person from the party and, if needed, hide their posts. Age checks rely on what people enter, so reports from the community matter.